Services

Services


The Best Quality Care Starts with the Best Caregivers

We saw the need for better in-home care and more robust training for caregivers. We believe that top quality means having the most dedicated and highly trained personal care attendants. Our Personal Care Attendants provide in-home care and assistance with:

  • Meal Preparation

  • Concierge Services

  • Advocacy / Liaison Services

  • Day Trips and Appointments

  • Activity Planning

  • Active Companionship

  • Activities of Daily Living (ADLs):

  • Bathing / Grooming / Dressing

  • Pericare / Incontinence Care

  • Feeding / Dysphagia Care

  • Ambulation / Transferring

  • Light Exercise / Stretching

    Advocacy/ Liaison Services

    Our staff  has over 20 years experience in home care and is available to work with clients and their families to access community resources and offer counseling and emotional support.  Healthcare navigation is one of the most challenging tasks for patients and their families.  As experts in the industry we have established relationships with the best providers and can assist our clients by guiding them to the correct provider and being seen in a timely manner.

    Day Trips and Appointments / Activity Planning

    It is our pleasure to take you and your friends on trips to the movies, plays, sporting events, or perhaps just for a walk in the park. If you enjoy dining out, allow us to make all the arrangements from reservations to transportation.  You may want to arrange to meet your friends or relatives for an event or just a small luncheon. Allow us to help you organize and plan your events. Our specialty is creating wonderful memories.   Whether you have religious services that you attend regularly or have doctors’ appointments that cannot be missed. We are happy to drive you or arrange special transportation, if necessary, so that you can meet all your obligations and attend your engagements easily and stress-free.

    Grocery Shopping

    We are pleased to do food shopping for you or with you to ensure that you have the necessary items on hand to create wonderful meals. Shopping is not limited to food. You may need several personal or household items.

    Daily Errands

    Specialty or difficult to find items are not a problem.  Neither are complicated errands or deliveries. We are prepared to go above and beyond to make your life easier and more comfortable.

    Active Companionship

    Your personal care attendant will be sure to learn about your interests, past or current occupation, and hobbies so that activities, conversation, reading or entertainment is structured according to the subjects and pastimes you find interesting and enjoyable.

    Conversation

    Part of our NorthShore training includes learning about techniques that can be helpful for the emotional well-being of our clients. Our professionals learn how to provide active companionship which is beneficial in helping to create a pleasant and interesting environment for our clients. 

    Reading

    If you enjoy discussing current events or an interesting book, your professional will gladly engage you in interesting conversation. If you enjoy having books, magazines or mail read to you, your NorthShore caregiver will accommodate you and even provide material on topics of interest to you if you wish

    Games and Crafts

    If card games, board games, or crafts are your preference, we’ll be sure you have everything you need to pass the time enjoyably with your personal care assistant or with friends.

We believe that each of us needs a sense of dignity, pride and satisfaction in what we do.  Because satisfying our clients depends on the united efforts of many, we are most effective when we work together cooperatively.  NorthShore Home Care is a privately owned and operated LLC operating in Chicago’s North Shore Community.   It is the mission of NS Home Care to provide quality, tailored, and technologically advanced plans that allow clients to age in place.  Providing trustworthy, reliable, and customizable care to individuals in need.

 
 
 

THE NOrthShore TOUCH

The North Shore Touch means that you will receive skillful and gentle care that is customized to your needs, your wishes, and your schedule.  At NorthShore Home Care we have designed top of the line training for our staff.   We have an established culture of accountability and collaboration by connecting goals to performance and evidence-based best practices in order to ensure our clients are delivered superior services set forth by the Joint Commission. 

 

Plan of Care and Service

Before you begin using North Shore services, we will meet with you to complete your customized plan of care and service. We understand that learning about you and your preferences is essential for us to provide the best care and service tailored to suit your needs, your schedule, and your lifestyle.

 

Anticipatory Care and Service

This refers to your personal care attendant’s ability to understand your needs and preferences so well that your unexpressed requirements are fulfilled even before you realized their necessity. How hot you like your bathwater, if you take milk or cream in your coffee, your preferred snack, soft drink, pillow position, and magazine are among the preferences your personal care attendant will be ready to accommodate without your having to ask.

 

Enhanced Emotional Well-Being

Grace, Dignity, and Respect are the cornerstones of our care and service. Our personal care attendants are trained to enhance the emotional well-being of all our clients ranging from the most cognitively astute to those needing memory care. For every level of care, we understand that you must feel safe and comfortable before you feel content. This means having a warm, compassionate, and comforting personal care attendant who looks for ways to enrich your life.

 

Enhanced Physical Well-Being

Our registered nurses train our personal care attendants beyond state certifications to ensure that all physical aspects of your care are customized to your needs so you can perform activities of daily living as easily and comfortably as possible. Often, specialized care is needed for those recovering from surgery or living with chronic conditions and illnesses.  North Shore Professionals are trained to provide the care you need.

 

Culinary Arts

Your dining preferences are especially important. Your NorthShore professional is extensively trained to prepare your favorite foods to your specifications and to delight you with new recipes that are in line with your tastes, palate, and nutritional needs. Further, your personal care attendant knows how to present and serve you in a five-star manner. If you wish to dine with friends and family, you can entertain them with delightful meals and service provided by your personal care assistant. 

 

Five-Star Service Training

This means that your NorthShore Professional is trained to provide the level of service you might expect from the best five-star hotel or restaurant. Grace, decorum, and anticipatory care and service are the foundation of this exclusive training program.